Terms & Conditions - Electro Gadgets

Electro SA Gadgets

Last Updated: May 7, 2026

Welcome to Electro SA Gadgets. These Terms & Conditions govern the use of our services, products, website, and all transactions made with our business. By purchasing from us or using our services, you agree to comply with these Terms & Conditions.

Please read them carefully.

1. About Us

Electro SA Gadgets specializes in the sale of:

Second-hand smartphones and electronics
iPhones and Apple products
Musical instruments
Accessories and related products

2. Product Information

We aim to ensure all product descriptions, images, and pricing are accurate. However:

Minor variations in appearance or condition may occur, especially with second-hand items
Product availability may change without notice
Prices are subject to change without prior notice

Second-hand products may show signs of previous use unless stated otherwise.

3. Orders & Payments

Payment Terms

Full payment must be made before products are released or shipped unless otherwise agreed.

We may accept various payment methods including:

Cash
EFT/bank transfer
Card payments
Mobile payment options where available

Orders may be canceled if payment is not received or confirmed.

4. Shipping & Delivery

Delivery times are estimates and may vary depending on location and courier services.

Electro SA Gadgets is not responsible for:

Courier delays
Incorrect delivery information provided by customers
Loss or damage caused after delivery confirmation

Customers must inspect products upon delivery or collection.

5. Returns & Refunds

All returns, exchanges, and refunds are subject to our Refund & Returns Policy.

Products returned must:

Be in the same condition sold
Include all accessories and packaging
Not be locked to personal accounts

Refunds or exchanges may be refused if products are damaged due to misuse or unauthorized repairs.

6. Warranty

Second-Hand Products

Second-hand products may include a limited store warranty where specified.

New Products

New products may carry manufacturer warranties where applicable.

Warranty does not cover:

Physical damage
Water damage
Power surges
Misuse or negligence
Unauthorized repairs or modifications
Normal wear and tear

7. Device Security & Data

Customers are responsible for:

Backing up personal data
Removing passwords and personal accounts before returns or repairs
Ensuring devices are reset where required

Electro SA Gadgets is not responsible for:

Data loss
Account lock issues
Software-related problems caused by users

Devices returned with active security locks may not qualify for refunds or service.

8. Trade-Ins & Second-Hand Devices

Trade-in devices must:

Belong legally to the customer
Be free from blacklist or network restrictions
Not be stolen or fraudulently obtained

Electro SA Gadgets reserves the right to refuse trade-ins that fail verification checks.

9. Limitation of Liability

Electro SA Gadgets shall not be held liable for:

Indirect or consequential damages
Loss of data
Loss of income or business
Delays beyond our control
Compatibility issues not disclosed before purchase

Our maximum liability shall not exceed the purchase amount paid for the product.

10. Intellectual Property

All content, branding, logos, images, and materials belonging to Electro SA Gadgets remain the property of the business and may not be copied or used without permission.

11. Fraud Prevention

We reserve the right to:

Refuse suspicious transactions
Request identity verification
Cancel orders suspected of fraud or unauthorized activity

Any fraudulent activity may be reported to the relevant authorities.

12. Changes to Terms & Conditions

Electro SA Gadgets may update or modify these Terms & Conditions at any time without prior notice.

Continued use of our services constitutes acceptance of any updated terms.

13. Governing Law

These Terms & Conditions are governed by the laws of South Africa.

Any disputes arising from transactions or services shall be handled in accordance with South African law.

14. Contact Information

Electro SA Gadgets

📍 Address:
67 Gwigwi Mrwebi 100 Carr, Johannesburg

🕒 Business Hours:
7:00 AM – 6:00 PM

📞 Call:
+27 78 942 0763

📧 Email:
sales@electrosagadgets.co.za

3. EMBEDDED CONTENT

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:

FACEBOOK

The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .

X

We use the X API to display our tweets timeline on our site. X has its own cookie and privacy policies over which we have no control. Your IP is not sent to a X server until you consent to it. See their privacy policy here: X Privacy Policy .

YOUTUBE

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

4. COOKIES

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

NECESSARY COOKIES (ALL SITE VISITORS)

cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
PHPSESSID: To identify your unique session on the website.

NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)

wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.

5. WHO HAS ACCESS TO YOUR DATA

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

Our system administrators.
Our supporters when they (in order to provide support) need to get the information about the client accounts and access.

6. THIRD PARTY ACCESS TO YOUR DATA

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:

ENVATO PTY LTD

For the purpose of validating and getting your purchase information regarding licenses for our theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.

TICKSY

Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.

7. HOW LONG WE RETAIN YOUR DATA

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

8. SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

9. YOUR DATA RIGHTS

GENERAL RIGHTS

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR RIGHTS

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. ThemeREX permits residents of the European Union to use its Service. Therefore, it is the intent of ThemeREX to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.

10. THIRD PARTY WEBSITES

ThemeREX may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by ThemeREX, and you release us from any liability for the conduct of these third party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. ThemeREX bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES

At times it may become necessary or desirable to ThemeREX, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.

12. AMENDMENTS

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.